Compliance

HSI Financial Services is committed to setting and achieving high standards of ethical conduct. We strive to maintain an ethical, compliant, safe workplace and treat all of our business partners with dignity and respect.  Below is a list of some of the governmental requirements included in our compliance program:

Consumer Financial Protection Act of 2010 – CFPA
Credit CARD Accountability, Responsibility and Disclosure Act of 2009 – Credit CARD Act
Fair Credit Reporting Act – FCRA
Fair Debt Collection Practices Act – FDCPA
Federal Rules of Practice and Procedure – FRCP
Federal Trade Commission – FTC – Red Flag Rules
Gramm-Leach-Bliley Act – GLBA
Health Insurance Portability and Accountability Act - HIPAA
Telephone Consumer Protection Act – TCPA

What our clients are saying
By using HSI, I know I don’t have to worry about self-pay debt. Using the latest “smart” technology, HSI efficiently handles each self-pay account, so my team can concentrate on insurance reimbursement. In addition, HSI really listens to its clients. We meet regularly to brainstorm better ways to handle our self-pay issues. They are quick to respond to our needs, producing customer products or services as we need them. They are excellent at negotiating a favorable payment plan for our patients who need a little longer to resolve their debt.
Cathy Dougherty
Vice President, Revenue Management
Gwinnett Hospital System, Inc.